Identity Verification
KYC (Know Your Customer)
User Part
To request identity verification, follow these steps:
- Navigate to the
Verification
Section. - By default, you'll be in the Identity Verification tab.
- Choose one of the
three identity types
: - Driving License
- National ID
- Passport
- Provide the
identity number
. - Attach a document for proof.
- Click on
Verify Identity.
- Defaultly the status of the request will be
Pending
.
Admin part
To manage identity verification requests, the admin can follow these steps:
- Navigate to
Verification > Identity Verification
. - Click on the
Edit
option of the verification record. - The identity verification request details will be available there.
- The admin can review the attached document and request details.
- After reviewing, the admin can change the status of the request to
Approved, Rejected, or Pending
.
In the admin panel, the user list will display Identity Verified
next to users who have completed the verification process. Additionally, in the user profile, the status will show as Approved.
You can refer to the screenshots below for visual clarification: